Privacy Policy
1. Introduction
Sathai Corporation, LLP whose registered office is at 4-104 Grainger Street, Newcastle
upon Tyne, Tyne and Wear, NE1 5JQ, United Kingdom ("us" "we"
"our") is committed to preserving the privacy of all visitors to
www.sathai.com (each referred to as the "Website"). This privacy
policy describes how we use and protect the information that you provide to us.
By registering or placing an order on the Website, you consent to the collection,
use and transfer of your information under the terms of this policy.
2. Information that we collect from you
When you visit, register or order products or services on the Website you may be
asked to provide certain information about yourself including your name, contact
details, credit or debit card information, your mobile telephone number and network
details. We may also collect information about your usage of our Website as well
as information about you from e-mails or letters you send to us or during telephone
conversations between us.
3. Use of your information
Your information will enable us to provide you with access to all parts of our Website
and to supply the goods or services you have requested. It will also enable us to
bill you and to contact you where necessary concerning your orders and your ongoing
account with us. We will also use and analyse the information we collect so that
we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our
services and to notify you occasionally about important changes or developments
to the Website or our services. Further, where you have consented, we might also
use your information to let you know about other products and services which we
offer which may be of interest to you, including available product and service upgrades
and special offers and we may contact you by post, telephone or fax, as well as
by e-mail. If you change your mind about being contacted in the future, please let
us know.
4. Disclosure of your information
The information you provide to us will be held on our computers in the United Kingdom
and may be accessed by or given to third parties some of whom are located outside
the Kingdom of Thailand Area who act for us for the purposes set out in this policy
or for other purposes approved by you. Those parties process information, fulfil
and deliver orders, process credit card payments and provide support services on
our behalf. For example, your mobile telephone number and the contents of your SMS
message will be given to mobile network operators for the purposes of providing
you the goods and services you have requested. We will disclose your name, address
and credit card details to PayPal (Europe) S.à r.l. for the purposes of processing
your credit or debit card payment and to credit reference agencies for the purpose
of setting up your account with us. We may also pass aggregate information on the
usage of the Website to third parties but this will not include information that
can be used to identify you.
We appreciate that unsolicited commercial mail is a nuisance. We therefore never
disclose your details to any third party for marketing purposes.
Finally, if our business enters into a joint venture with or is sold to or merged
with another business entity, your information may be disclosed to our new business
partners or owners.
Countries outside the United Kingdom Area do not always have strong data protection
laws. However, we will always take steps to ensure that your information is used
by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute
any of the information you provide to us without your consent.
5. Cookies
Cookies are small amounts of information which we store on your computer. Unless
you have indicated your objection when disclosing your details to us, our system
will issue cookies to your computer when you log on to the Website. Cookies make
it easier for you to log on to and use the Website during future visits. They also
allow us to monitor Website traffic and to personalise the content of the Website
for you. You may set up your computer to reject cookies by although, in that case,
you may not be able to use certain features on our Website.
6. Security and data protection
We employ security measures to protect your information from access by unauthorised
persons and against unlawful processing, accidental loss, destruction and damage.
In particular, your information will be stored on a dedicated server architecture
within a secure data facility and we use internet standard encryption technology
known as 256 bit SSL (secure sockets layer) to encrypt communications between us
and our customers. We will retain your information for a reasonable period or as
long as the law requires.
7. Accessing and updating
You are entitled to see the information held about you and you may ask us to make
any necessary changes to ensure that it is accurate and kept up to date. If you
wish to do this, please contact us. We are entitled by law to charge a fee of €15 to meet our costs in providing you with details of
the information we hold about you.
8. Securing customer information
- We work to protect the security of your information during transmission by using
Secure Sockets Layer (SSL) software, which encrypts information you input and the
information we may send to our agents.
- We have gone to great lengths to ensure your information is securely obtained and
held in compliance with the Card Holder Information Security Program. For example,
we encrypt your credit card number before it is stored in our database. This ensures
that no one may access your credit card from our system.
- It is important for you to protect against unauthorized access to your password
and to your computer. Be sure to sign off when finished using a shared computer.
9. Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the Website and,
where appropriate, through e-mail notification.
10. Contact
All comments, queries and requests relating to our use of your information are welcomed
and should be addressed to :
The Data Controller
Sathai Corporation, LLP
4-104 Grainger Street
Newcastle upon Tyne
Tyne and Wear
NE1 5JQ
United Kingdom support@sathai.com
We are registered with the Information Commissioner under the Electronic Transaction
Act 2008. Our Data Protection registration can be viewed online.
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